Office Policies

Payment

Payment is acceptable by cash, check, Zelle, and credit card by the time of the session. Please contact us if you have any questions about fees. Insurance is not accepted, but we are happy to provide you with a monthly statement (called a Superbill) which you may then submit to your PPO insurance carrier for reimbursement.

Cancellation Policy

A weekly scheduled appointment is reserved for you, meaning you are responsible for holding to that appointment time. Cancellations require no less than 24 hours’ notice prior to your scheduled session time. If your appointment is not canceled within the required time period, you will be charged the full fee for your session. In the event of a medical emergency or an emergency involving a threat to your safety or the safety of others, please call 911 to request emergency assistance.

The standard meeting time for psychotherapy is 50 minutes. It is up to you, however, to determine the length of time of your sessions. Requests to change the 50-minute session need to be discussed with the therapist in order for time to be scheduled in advance.

For any scheduling issues, you may contact us by telephone or email. For all clinical questions or concerns, please contact us by telephone only. If we are not immediately available, please leave a voice message and we will return your call as soon as possible.

Further, please be aware that in order to make progress, a commitment to attend and work on the issues that brought you into treatment is necessary.